Rapid Migration for a Post-M&A Customer in Korea
Summary: In the wake of a business separation and staff resignations, Neo Tangent swiftly took over the finance tasks and system integration for a leading freight forwarder in Korea. Despite a tight one-week timeline, the team successfully executed the migration, refined processes, and ensured seamless operations with zero delays.
Customer Background:A leading global freight forwarder specializing in ocean, air, and intermodal transportation services based in South Korea.
Challenges:
- Post-M&A and Business Separation: The client was separating its in-country logistics business from its freight forwarding operations, forming a new company amidst ongoing business separation.
- Operational Disruption: The local finance and accounting staff resigned during the separation, leaving the client in a chaotic situation with a one-week deadline to transition.
- Language Dependency: Tight timelines and language barriers added complexity to the transition process, with no time to hire a Korean-speaking expert.
Solution: Neo Tangent quickly assembled a skilled team, conducting due diligence and knowledge transfer with the client’s point of contact. The team took over finance tasks, system integration, and separation efforts, converting manual reports into automated processes and ensuring a seamless transition.
Impact:
- Zero Process Delays: Neo Tangent successfully executed the migration within the one-week timeline, releasing the workload pressure.
- Refined Processes: All finance processes were optimized and refined, ensuring continued operational efficiency during and after the migration.